It is a fact that in most business or organizational settings today, leaders only focus coaching while bosses only focusing on management. But to be effective as a coach or a manager you need to do both effectively. Today many people in executive, supervisory or managerial roles under lead and over boss. This often results in disengaged staff, stressed out managers and weaker people. Only strong and sensitive leaders can develop their staff and this edition contains all the important information on how to develop this essential skill. Whether you are coaching clients or subordinates, this book offers a detailed look at coaching as well as the value of developing your staff complete with a comprehensive guide and tools for getting started.